7k77 Privacy Policy

1 Introduction

7k77 ("we", "our", "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") gives a complete and transparent account of how your personal information is collected, for what purposes it is used, how long it is retained, and under what circumstances it may be shared with third parties.

By browsing our website, creating an account, or using any of our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

7k77 reserves the right to amend this privacy policy at any time. Registered users will be notified by email of any significant changes, and the updated date on this page will be revised accordingly.

2 Information We Collect

7k77 collects two types of information: (a) information you provide directly, and (b) information collected automatically through your use of the platform.

2.1 Information You Provide

• Registration information: full name, date of birth, email address, mobile number, and password.
• Identity verification information (KYC): a copy and photo of your National ID (NID), passport, or driving licence — to confirm your age and identity.
• Financial information: bKash, Nagad, Rocket, or Upay account numbers or bank account details — for processing deposits and withdrawals.
• Communication information: the content of your conversations with our support team.
• Preferences and settings: language preference, communication consent, and responsible gaming limits.

2.2 Automatically Collected Information

• Device information: IP address, browser type and version, operating system, and device identifier.
• Usage information: pages visited, click patterns, session duration, and referral source.
• Transaction information: deposit amounts, withdrawal amounts, betting history, and win/loss records.
• Cookie and tracking data: session cookies, preference cookies, and analytics-related data.
• Location information: approximate geographic location based on IP address.

3 Purposes for Using Information

7k77 uses collected information only for the following legitimate purposes:

• Account management: to handle registration, verification, login, and account security.
• Service delivery: to process deposits, withdrawals, and gaming activity without disruption.
• Identity and age verification: to prevent access by those under 21 and to meet KYC requirements.
• Fraud prevention: to detect and prevent suspicious transactions, multiple accounts, and unauthorised access.
• Responsible gaming: to monitor problematic gaming behaviour and provide self-exclusion options.
• Customer support: to help resolve your questions and complaints.
• Technical improvement: to test platform performance, fix errors, and enhance the user experience.
• Marketing communications: subject to your consent only — to inform you about bonuses, promotional offers, and important updates.
• Legal compliance: to comply with applicable laws, regulations, and directives from authorities.

4 Information Sharing and Disclosure

7k77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Information is shared with payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification providers, data analytics providers, gaming software providers, and customer service technology providers — only the information necessary for them to carry out their specific responsibilities — under contractual confidentiality obligations.

4.2 Legal Obligations

Information may be disclosed pursuant to a court order, a lawful request from a government authority, or as part of a legal process. In such cases we will provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer involving 7k77, user information may be transferred to the new owner. We will provide advance notice if such a change occurs.

4.4 With Your Consent

In any circumstances beyond those described above, your explicit consent will be obtained before information is shared.

5 Cookies and Tracking Technologies

7k77 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential cookies: required for login sessions, security tokens, and core functionality — these cannot be disabled.
• Functional cookies: for language preferences, theme settings, and personalisation.
• Analytics cookies: to understand usage patterns and improve the service — subject to your consent.
• Performance cookies: to measure page load speed and identify technical issues.

5.2 Cookie Controls

You can decline or delete non-essential cookies through your browser settings. However, disabling cookies may limit some platform functionality.

6 Data Security Measures

7k77 applies industry-standard technical and organisational measures to protect your information:

• SSL/TLS encryption: all data transmissions are secured with 256-bit SSL encryption.
• Database encryption: stored sensitive information — particularly passwords and financial details — is kept in an encrypted state.
• Access controls: only authorised personnel may access personal information, and only to the extent required for their specific role.
• Two-factor authentication (2FA): two-step verification is available to prevent unauthorised access to your account.
• Security audits: regular internal and external security assessments are carried out.
• Secure data centres: our servers operate in secure data centres with both physical and digital protection measures.

That said, no data transmission over the internet or electronic storage can be guaranteed to be completely secure. We make every effort to protect your information, and in the event of a security breach you will be notified in accordance with applicable law.

7 Data Retention Period

7k77 retains your information only for as long as necessary:

• Active accounts: all information is retained for as long as the account remains active.
• Closed accounts: financial and KYC information is retained for a minimum of five (5) years after account closure — to meet legal and regulatory obligations.
• Transaction records: deposit and withdrawal history is retained for a minimum of five (5) years.
• Communication logs: support chat and email conversations may be retained for up to two (2) years.
• Marketing data: you will be removed from marketing communication lists immediately upon withdrawal of consent.

Once the specified retention period has ended, information is securely deleted or anonymised in a non-reversible manner.

8 Your Rights

As a 7k77 user, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to request a copy of the information we hold about you. Such requests can be sent to [email protected].

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. Some information can be updated directly in your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. Marketing communications will be stopped immediately upon withdrawal of consent.

8.5 Right to Restriction

In certain circumstances you may request that the processing of your information be restricted.

To exercise any of the rights above, write to us at [email protected]. We aim to respond within 30 business days.

9 Protection of Minors

7k77's services are intended only for those aged 21 and above. We do not knowingly collect information from minors. Age verification at registration and proof of age during the KYC process are mandatory.

If we become aware that a minor's information has been collected inadvertently, we will immediately close the relevant account and delete the information. To report this, contact us at [email protected].

10 International Data Transfers

7k77 primarily serves users in Bangladesh. However, some of our service providers may be located in other countries. For any such data transfers, we ensure that:

• The receiving party is contractually obligated to provide equivalent protection.
• Appropriate safeguards are in place for the transfer.
• All applicable legal requirements are met.

11 Policy Changes and Notification

7k77 may amend this privacy policy due to service improvements, changes in law, or business needs. Changes will be communicated in the following ways:

• The "Last updated" date at the top of this page will be changed.
• Registered users will be sent an email notification for significant changes.
• For notable changes, a consent notification may be displayed when you access the platform.

Continued use of the platform after a change has been made will be considered consent to the new policy. If you do not agree to the changes, you have the option to close your account.

12 Contact

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

We take your concerns seriously and are committed to resolving them promptly. 7k77 always respects your privacy and works to keep your information secure.